365pk Terms & Conditions

1. General Provisions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the User", "you") and 365pk ("365pk", "we", "us", "the Platform") governing your access to and use of the 365pk website, mobile interface, and all associated services including but not limited to sports betting, live casino games, slot games, and payment processing facilities.

By accessing 365pk, creating an account, or placing a bet or wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with the 365pk Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not accept these Terms in full, you must immediately cease using the 365pk platform. Continued use of the platform following any amendments constitutes acceptance of the revised Terms.

2. Eligibility

To register and use 365pk, you must satisfy all of the following eligibility criteria at all times:

• You are at least 18 years of age. 365pk strictly prohibits use by minors. By registering, you represent and warrant that you are 18 or older.
• You are not accessing the platform from a jurisdiction where online gambling is explicitly prohibited by applicable law.
• You are acting on your own behalf as an individual and not as an agent or representative of any third party.
• You are not a politically exposed person (PEP) or subject to sanctions that would prohibit financial transactions with 365pk.
• You have not previously been self-excluded from 365pk or any affiliated platform, unless that exclusion has formally expired.
• You have full legal capacity to enter into a binding contract under the laws of your jurisdiction.

365pk reserves the right to verify eligibility at any time and to suspend or close accounts where eligibility cannot be confirmed. Any winnings accrued on an ineligible account may be voided.

3. Account Registration and Verification

Each individual may register only one (1) 365pk account. Duplicate accounts are strictly prohibited and will result in account suspension and forfeiture of balances held in excess accounts.

During registration, you must provide accurate, current, and complete information including your full legal name, date of birth, valid email address, and a Pakistani mobile phone number. Providing false, misleading, or incomplete registration details constitutes a material breach of these Terms.

Before withdrawals can be processed, 365pk will conduct Know Your Customer (KYC) identity verification. You will be required to provide:

• A copy of your valid National Identity Card (CNIC) or passport;
• Proof of address (utility bill, bank statement, or similar document issued within 90 days); and
• Proof of payment method ownership where required by 365pk's compliance team.

Failure to complete KYC within a reasonable timeframe after request may result in withdrawal suspension and, in cases of suspected fraud or money laundering, account closure with regulatory reporting.

You are responsible for maintaining the security of your 365pk login credentials. You must not share your password with any third party. 365pk will not be liable for losses arising from unauthorised access where you have failed to maintain credential security.

4. Deposits and Withdrawals

365pk accepts deposits via the following payment methods, subject to availability and applicable limits:

• JazzCash — minimum deposit Rs 500, maximum Rs 100,000 per transaction;
• Easypaisa — minimum deposit Rs 500, maximum Rs 100,000 per transaction;
• HBL, UBL, Meezan Bank, Bank Alfalah bank transfers — minimum Rs 1,000, maximum Rs 500,000;
• Visa/Mastercard debit cards — subject to card issuer limits;
• USDT TRC20 — equivalent minimum Rs 2,000; and
• Skrill and Neteller — subject to e-wallet provider limits.

All deposits and withdrawals are processed in Pakistani Rupees (PKR). Where a non-PKR payment method is used, conversion is applied at the prevailing rate at the time of transaction. 365pk is not responsible for exchange rate fluctuations.

365pk does not accept deposits from third parties. The payment method used for deposits must belong to the account holder. Funds deposited by a third party will be returned and the account may be suspended pending investigation.

365pk applies a zero-tolerance policy toward payment fraud, including chargebacks filed in bad faith. Users who initiate chargebacks after voluntarily depositing to 365pk may be liable for the original deposit amount plus any associated administrative costs.

5. Betting Rules

All bets placed on 365pk are subject to the specific rules published for each market at the time of bet placement. 365pk reserves the right to void bets placed on markets affected by technical errors, manifest pricing errors, or data feed failures.

In-play (live) betting markets may be suspended or settled ahead of the scheduled conclusion of an event at 365pk's discretion. Bets accepted during a technical suspension period that resulted in incorrect odds being displayed may be voided.

Minimum and maximum stake limits apply to all betting markets and are displayed at the point of bet placement. 365pk reserves the right to apply individual account stake restrictions where unusual betting patterns are detected.

Where a sporting event is abandoned, postponed, or cancelled without a result being determined, bets will be handled in accordance with the published event-specific rules. For cricket, if fewer than the required minimum overs are bowled, 365pk's cricket betting rules will govern settlement.

Results published by the official governing body of the relevant sport will be used for settlement purposes. 365pk does not accept responsibility for errors in third-party data feeds that may have influenced bet placement or settlement prior to correction.

6. Casino Games

All casino games available on 365pk — including live dealer games, slots, and virtual table games — are provided by third-party game suppliers holding independent certifications for fairness and security. Game outcomes are determined by certified random number generators (RNGs) or live dealer hardware audited by independent testing laboratories.

365pk does not manipulate game outcomes. Published Return to Player (RTP) percentages are theoretical averages over millions of game rounds and do not guarantee outcomes in any individual session.

Minimum and maximum bet limits for each casino game are displayed within the game interface. Bets placed that exceed published limits due to technical errors may be voided at 365pk's discretion.

In the event of a disconnection during a live casino game or slot session, any incomplete round will be settled according to the outcome generated at the point of disconnection, as recorded by 365pk's servers. The platform's server records are authoritative in all disputes.

7. Bonuses and Promotions

365pk may offer welcome bonuses, reload bonuses, free spins, and other promotional incentives from time to time. All bonuses are subject to specific terms that will be published at the point of offer, including:

• Wagering requirements specifying how many times the bonus amount must be played through before withdrawal;
• Time limits within which wagering requirements must be completed;
• Eligible games and their weighting toward wagering requirements;
• Maximum bet size permitted while a bonus is active; and
• Maximum withdrawal limits derived from bonus winnings, where applicable.

Bonuses may not be transferred between accounts. Circumventing bonus terms — including but not limited to creating multiple accounts to claim bonuses more than once — constitutes fraud and will result in account closure and forfeiture of all balances.

365pk reserves the right to amend, withdraw, or refuse to issue a bonus at its discretion. Bonuses are not a guaranteed feature of the platform.

8. Responsible Gaming

365pk is committed to promoting responsible gaming. The following tools are available to all registered users from their account settings at no cost:

• Deposit limits — set daily, weekly, or monthly deposit caps in PKR;
• Session time reminders — receive alerts after a specified session duration;
• Loss limits — set maximum loss thresholds per period;
• Self-exclusion — suspend your account for a defined period (minimum 6 months) or permanently. Self-exclusion requests are processed within 24 hours and take effect immediately upon confirmation.

Once a self-exclusion is applied, 365pk will use reasonable technical measures to prevent account access. However, 365pk cannot guarantee that exclusion will prevent all access via indirect means, and users bear responsibility for not circumventing self-exclusion measures.

9. Prohibited Conduct

The following conduct is strictly prohibited on the 365pk platform and will result in immediate account suspension, forfeiture of balances, and potential legal action:

• Using automated software, bots, or scripts to place bets, access account information, or scrape odds data;
• Colluding with other players to manipulate game or betting outcomes;
• Exploiting errors in software, pricing, or bonus terms to derive an advantage not intended by 365pk;
• Depositing funds derived from criminal activity (money laundering);
• Registering multiple accounts to circumvent bet limits, bonus restrictions, or account suspensions;
• Accessing 365pk from a jurisdiction where doing so is unlawful; and
• Engaging in match-fixing or corruption in relation to any sporting event offered on 365pk.

365pk cooperates fully with regulatory bodies and law enforcement agencies in the investigation of suspected prohibited conduct. Relevant records may be disclosed to such authorities without notice to the account holder.

10. Intellectual Property

All content on the 365pk platform — including but not limited to logos, trade marks, software, text, images, game assets, and design elements — is the property of 365pk or its licensors and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable licence to access and use the 365pk platform solely for personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, reverse-engineer, or commercially exploit any content or software from the 365pk platform without prior written consent.

11. Limitation of Liability

To the fullest extent permitted by applicable law, 365pk and its affiliates, directors, employees, and licensors shall not be liable for:

• Any loss of profit, revenue, data, goodwill, or business opportunity;
• Any indirect, consequential, special, incidental, or punitive damages;
• Losses arising from service interruptions, technical failures, or force majeure events;
• Losses arising from your reliance on information published on the platform, including odds or statistical data; or
• Losses arising from your decision to gamble, including all betting and casino losses.

Nothing in these Terms limits 365pk's liability for fraud, death, or personal injury caused by negligence where such limitation is prohibited by law.

The 365pk platform is provided on an "as is" and "as available" basis. We do not warrant that the platform will be uninterrupted, error-free, or free of viruses at all times.

12. Amendments to Terms

365pk reserves the right to amend these Terms at any time. Material changes will be notified to registered users via email or a prominent notice on the platform at least 7 days prior to taking effect, except where immediate changes are required to comply with legal or regulatory obligations.

Your continued use of the 365pk platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may request account closure.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. In the event of any dispute arising under or in connection with these Terms or your use of 365pk, you agree to first contact 365pk's support team to seek an informal resolution.

If a dispute cannot be resolved informally within 30 days, the dispute shall be referred to binding arbitration. The arbitration award shall be final and binding on both parties. Nothing in this clause prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction.

These Terms do not affect any statutory rights you may have under applicable consumer protection legislation in your jurisdiction of residence.

14. Contact and Complaints

If you have any questions about these Terms, wish to raise a complaint, or need to contact 365pk regarding your account, please reach out via:

• Live Chat: available 24/7 from the 365pk platform
• Email: [email protected] (plain text — not a link)

365pk aims to acknowledge all formal complaints within 48 hours and resolve them within 14 business days. Where a resolution cannot be reached to your satisfaction, you may be entitled to refer the matter to an independent dispute resolution body, details of which will be provided upon request.